Post tagged with "smart meters"

Our Thinking

18 things utilities need to know about Accenture’s new report on energy consumers

  • By Casey Davis-Van Atta
  • July 14, 2014

In case you missed it, researchers at Accenture just published their huge annual study on energy consumers. The latest version, Architecting for the Future, reflects more than 13,000 in-depth interviews with residential utility customers in 26 countries — from North, Central, and South America to Europe and Asia.

There’s a mountain of insights in the report, and it’s well worth giving it a thorough read. For now, here are 18 of the most interesting data points that energy pros need to know.

really big trends

1. Utilities are starting to win back their customers’ trust. Last year, just 24 percent of people trusted their energy provider to deliver sound energy management advice. In 2014, trust climbed to 37 percent — more than online service providers, telecommunications groups, home security companies, and other new entrants in the energy market.

Accenture: Trust

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Our Thinking

VIDEO: 17 ‘lightning talks’ on energy innovation at the White House Datapalooza

  • By Casey Davis-Van Atta
  • June 3, 2014

Yesterday, we discussed the Environmental Protection Agency’s new effort to cut emissions from power plants, and what it means for American utilities. Our key takeaway: the rule is ambitious, but by embracing the energy efficiency measures it promotes, utilities can strengthen their bottom lines and their customer relationships.

In fact, innovators across the energy space are already helping power companies unlock that opportunity. Their solutions were on full display at the White House’s Energy Datapalooza last week, where some of America’s top energy pioneers came together to share their ideas to boost efficiency, promote clean energy, and build a smarter grid.

White House Energy Datapalooza 2014

Energy Secretary Ernest Moniz speaks at the 2014 White House Energy Datapalooza. (Source:

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Our Thinking

New White Paper from Oracle and Opower: utilities can leverage smart meters to earn massive ‘Technology Dividend’

  • By Kevin Bennett
  • May 16, 2014

Utilities in competitive and regulated markets worldwide are increasingly focused on making smart investments that bolster their long-term success and generate value for their customers.

Smart meters are and will continue to be at the heart of these investments. An impressive 313 million smart meters were installed globally as of 2013, and that number is expected to more than triple to 1.1 billion by 2022.

Utilities can fully leverage these investments using a best-of-breed approach that includes best-in-class customer analytics and best-in-class operations analytics to earn a massive ‘Technology Dividend’ that benefits both their customers and their bottom line. This transformative opportunity is detailed in a new White Paper by Oracle Utilities and Opower, entitled The Smart Meter (R)Evolution: Maximizing the Technology Dividend & Transforming Your Utility.”

Next Generation Benefits

The Technology Dividend from smart meters consists of customer benefits as well as operational benefits for utilities.

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