Post tagged with "customer engagement"

Our Thinking

Greentech Media asked this Opower expert 5 questions about what’s next for utilities. These were her answers.

  • By Aaron Tinjum
  • October 21, 2014


It’s no secret: the utility industry is changing fast.

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Our Thinking

Why predictive analytics are about to transform the energy industry

  • By Josh Lich
  • October 20, 2014


Utilities have served their customers well for more than a century. But their business has never faced a more daunting set of challenges than it does today.

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Opower Labs

We plotted 812,000 energy usage curves on top of each other. This is the powerful insight we discovered.

  • By Erik Shilts and Barry Fischer
  • October 13, 2014

teaser 1.1We all know that not everyone uses energy the same way. Some of us shut off all the lights when we leave in the morning until we get home at 6 p.m., others crank up the AC in the mid-afternoon. But, how does a utility go about uncovering these kinds of patterns for hundreds of thousands or millions of customers?

It starts with data of course. By combining detailed energy data along multiple dimensions — such as time, geography, and weather — you can then tease out key similarities and differences among types of energy users.

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