Posts for category "Our Thinking"

Nearly 100 utilities have invested in Opower’s tech. Now they’ve unlocked $1 billion in savings for their customers.

  • By Casey Davis-Van Atta
  • May 21, 2015

Utilities turn to Opower when they want to deliver a higher level of service for their customers. Our software empowers the world’s leading energy companies to elevate every part of the customer experience — from the bill, to the call center, to the Home Energy Report.

For the more than 50 million homes and businesses that our clients serve, the end result isn’t just a utility experience that’s less like a old-school utility and more like Netflix. It’s a cheaper, greener energy bill.

And on that front, we’re proud to announce an enormous milestone. As of today, the nearly 100 utilities that deploy Opower’s technology have helped their customers save more than 8 billion kilowatt-hours of energy.

That’s more electricity than it takes to power every home in New Mexico for a year.

Even more impressive: by delivering personalized energy insights and advice, our clients have helped their customers knock more than $1 billion off their bills.

8 TWh, $1B

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Hear what Opower’s President told Bloomberg about Tesla’s home battery and the future of utilities

  • By Casey Davis-Van Atta
  • May 5, 2015

laskey bloomberg

On Thursday, Elon Musk revealed Tesla Motors’ long-awaited energy storage solution for homes and businesses. Within the year, utility customers will be able to buy 10 kilowatt-hours of clean, simple energy storage and fill it with solar power from their roofs — without breaking the bank.

Is this the beginning of the utility death spiral?

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Why data science is a big deal for the utility industry: 9 insights from Opower’s VP of Analytics

  • By Casey Davis-Van Atta
  • April 30, 2015


Data is the fuel that drives Opower’s customer engagement platform. Every day, our software pulls in hundreds of millions of meter reads, weather measurements, and behavioral data points, and automatically processes them to generate timely, actionable insights for utility customers around the world.

How do we ensure our data insights are the most powerful in the industry? It all starts with data science.

To learn more, we sat down earlier this month with Opower’s VP of Analtyics, Nancy Hersh. She shared a deep look into Opower’s approach to data science, why it’s transforming utilities’ understanding of their customers, and her predictions for the future of the field.

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About Our Thinking

Our Thinking is just that: it’s the place to find out what’s going on right now in the Opower universe. We discuss current perspectives, opinions, ideas, achievements, and events in the burgeoning fields of energy information, data analytics, and utility customer engagement.